Kaak Group UK

Our industrial Bakery Division supplies the full range of equipment required by all industrial Bakers.

Highly qualified experts from Kaak focus on developing and providing optimal technical and technological variations and nuances for each product, be it mixed bread, toast, baguette, brioche or country-style bread. Within Kaak, we combine the in-depth knowledge of our engineers and technologists in a flexible system which delivers tailor-made solutions without integration problems. The result: authentic products made on tailor-made automated production lines which comply with the market’s requirements and are convincing in terms of economy and ecology.

Customer First Team

The Customer First Team is a service team for Kaak Group UK customers. Within our Customer First Team, we recognize that the best way we can support our customers is by providing the highest quality of service alongside market-leading equipment.

For us, support is about more than understanding the equipment needs of our clients and communicating that to our supplier; it is about doing everything to ensure that our customer’s needs are met in a way that exceeds expectations. Kaak Service offers cost-effective business solutions that help simplify the maintenance of your bakery to save you time and money. You bake, we care!

Your e-commerce platform

You have quick and easy access to the list of spare parts for your specific Kaak Group equipment; all your spare parts are available through our Kaak Service Portal, the e-commerce platform of Kaak Group UK.

Inspection visits

Kaak Group UK will perform warranty inspection visits to ensure the equipment is, and will, remain in proper working conditions. These can be planned in mutual consultation directly between Kaak Group UK and the customer.

After the warranty period; Kaak recommends performing regular inspections to allow for the best possible continuing performance of the equipment. Kaak Group UK can arrange inspections for your installation in the post-guarantee period, providing you with: one agreement for all your Kaak Group equipment, one inspection date and one invoice

Our 24/7 Help Desk

In the unlikely event that your equipment breaks down and you need immediate assistance, Kaak Group UK’s 24/7 helpdesk is there to assist you. You can call us in case of emergency at + 44 1908 312 333 . We have the required electrical and mechanical knowledge and can arrange remote access, if required, to diagnose and troubleshoot, regardless of the location.