Royal Kaak Service

Service

With over 175 years of experience in the bakery industry, we know what is important to artisan and industrial bakers: consistent quality, reliability and process control. These are the core values for a streamlined production process and are essential to continuously deliver the best products. Our knowledge and expertise of bakery technology perfectly complement this.

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Installation & Commissioning

To maximize the output of your production line, our qualified service technicians ensure proper installation and commissioning of your machinery. If you wish, we can provide your employees with comprehensive and clear explanations and instrucations so that they can confidently and effortlessly operate your new machinery. It goes without saying that we take your production schedule into account and agree on a date with you for installation and commissioning.

Preventive Maintenance

Our preventive maintenance service keeps your equipment running and your bakery in top condition. Preventive maintenance minimizes breakdowns and unplanned downtime and maximizes the safety of your machinery. Periodic inspections provide insight into the condition of your equipment and reveal which parts need urgent or long-term attention. We provide you with a detailed report of the findings, conclusions and recommendations that follow from an inspection. Preventive maintenance and inspections always take place in consultation with you, taking into account your production planning and budget.

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Upgrades & Retrofits (modifications)

Rapidly evolving technology does not mean that your existing machinery lags behind in terms of performance, innovation, efficiency or sustainability. We upgrade or modify (retrofit) your machinery to bring it to your desired level of technology and/or add new functionalities. This keeps your machinery up to date, increases your productivity and extends the useful lifespan of your machinery.

Remote Services

Remote services contribute to Food without Footprint, our sustainability philosophy, and allow us to provide you with the right service quickly and efficiently. For example, we can log into your production system remotely and we have developed iBakeCare. The data we collect is continuously analyzed and we use it to make improvements.

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Consultancy Services

Our specialists and consultants know the answers to your questions and the solutions to your needs, whether it is about optimizing production performance and quality, or about efficiency or sustainability. They will visit you on site, but you are also welcome to visit our Technology Center in Nieuwkuijk, where you can learn about a variety of technologies in a demonstration and test environment.

Spare Parts & Repairs

Spare parts should be available in your inventory or be delivered quickly and repairs should not take long to complete. It is important to ensure the continuity of your production process. We use our VED analysis to identify critical spare parts for your machinery, optimize inventory management and ensure operational continuity through efficient management of vital (V), essential (E) and desirable (D) inventories. You can quickly and easily order spare parts by visiting our web shop on the Royal Kaak service portal.

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Training & Education

We offer a variety of training courses to enable your employees to maximize the performance and condition of your machinery and maintain optimum hygiene. These can take place on site or at our Technology Center in Nieuwkuijk, where we have set up a dedicated test bakery. Our training courses increase expertise, provide insight into the latest techniques and teach the intricacies of operating machinery.

Service Agreements

We describe your relationship with us in a service agreement that outlines the mutual agreements on the services to be provided, scheduling and costs. This way, you know what to expect from us and we ensure that you can continue your business operations under the best possible conditions.

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Technical Support

Our service department is available 24/7 for repairs, maintenance and service questions.

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